Privacy policy

Privacy Policy

Last Updated: July 8, 2026

At Deutermann Farms ("Deutermann Farms," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit www.deutermannfarms.com, place an order, subscribe to our emails or text messages, or otherwise interact with our business.

By using our website, you agree to the practices described in this Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Deutermann Farms

640 E. Front Street, PO Box 365

Clayton, NC 27520

Email: deutermannfarms@gmail.com

Information We Collect

Depending on how you interact with our website, we may collect the following information:

Information You Provide

When you place an order, create an account, subscribe to our newsletter, join our SMS list, or contact us, we may collect:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number, including mobile number if you choose to receive SMS

  • Payment information (processed securely through our payment providers)

  • Order history

  • Customer service communications

Information Collected Automatically

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Time zone

  • Pages viewed

  • Products viewed

  • Referring website

  • Shopping activity

  • Cookies and similar tracking technologies

This information helps us improve our website, better understand customer behavior, and enhance your shopping experience.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Process secure payments

  • Provide shipping updates

  • Respond to customer service inquiries

  • Verify purchases and prevent fraud

  • Improve our website and customer experience

  • Recommend products you may enjoy

  • Send promotional emails, newsletters, and special offers (only if you've opted in)

  • Send transactional communications regarding your orders

  • Comply with legal obligations

  • Send SMS order notifications and marketing messages (only if you’ve opted in)
  • Maintain records of your marketing preferences and communication consent
  • Comply with applicable telecommunications and consumer protection laws

Email & SMS Marketing

If you choose to subscribe, we may send promotional emails and/or SMS (text) messages regarding:

  • New products
  • Farm updates
  • Seasonal offerings
  • Special promotions
  • Exclusive subscriber discounts
  • Cart reminders and other marketing communications (where permitted)

Marketing communications are sent only to individuals who have provided the appropriate consent where required by law.

You may unsubscribe from marketing emails at any time by clicking the Unsubscribe link included in every email.

If you opt in to receive SMS marketing messages, you expressly consent to receive recurring automated promotional and transactional text messages from Deutermann Farms at the mobile number you provide. Consent is not a condition of purchase.

Message frequency varies. Message and data rates may apply based on your wireless carrier and mobile plan.

You may opt out at any time by replying STOP to any text message. You may receive one final confirmation message after opting out. For assistance, reply HELP or contact us using the information provided in this Privacy Policy.

We do not sell, rent, or share your mobile phone number or SMS opt-in consent with third parties or affiliates for their own marketing purposes. Your phone number is used solely to provide the communications you have requested and to support our business operations.

Wireless carriers are not liable for delayed or undelivered messages.

Payment Information

We do not store your complete credit card information.

Payments are securely processed through trusted third-party payment providers such as Shopify Payments, Shop Pay, Apple Pay, Google Pay, PayPal, or other supported payment processors.

These providers maintain their own privacy and security practices.

Fraud Prevention

To protect both our customers and our business, we may use automated fraud detection tools and verification services when processing orders.

Orders identified as potentially fraudulent may require additional verification before shipment.

Cookies & Tracking Technologies

Like most e-commerce websites, we use cookies and similar technologies to:

  • Remember your shopping cart

  • Save your preferences

  • Improve website performance

  • Measure marketing effectiveness

  • Analyze website traffic

  • Personalize your shopping experience

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.

Third-Party Services

We work with trusted third-party providers that help operate our business.

These may include services for:

  • Website hosting

  • Payment processing

  • Shipping and fulfillment

  • Email marketing

  • SMS communications

  • Website analytics

  • Advertising

  • Customer reviews

  • Fraud prevention

Depending on your interaction with our website, information may be shared with providers including Shopify, Google Analytics, Meta (Facebook and Instagram), Google Ads, payment processors, shipping carriers, and other vendors necessary to operate our business.

These providers are only permitted to use your information for the services they perform on our behalf.

Some third-party providers may process personal information on our behalf to facilitate email marketing, SMS communications, payment processing, fraud prevention, analytics, advertising, and order fulfillment. These service providers are contractually required to protect your information and may only use it to perform services on our behalf. SMS opt-in data and consent are not shared with third parties or affiliates for their own marketing purposes.

Advertising & Analytics

We may use analytics and advertising tools to better understand how customers use our website and to provide relevant advertising across the internet.

These technologies may include:

  • Google Analytics

  • Google Ads

  • Meta Pixel

  • Other advertising and analytics platforms

You can manage many advertising preferences through your browser settings or the advertising platforms you use.

Customer Reviews & User Content

If you submit a product review, testimonial, photograph, or other content to Deutermann Farms, you grant us permission to display that content on our website, social media channels, or marketing materials unless otherwise requested.

We will never publish sensitive personal information without your permission.

Data Security

We take reasonable administrative, technical, and physical safeguards to help protect your personal information.

While no method of transmission or electronic storage is completely secure, we work with trusted technology providers that use industry-standard security practices.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Provide customer service

  • Maintain business records

  • Meet legal and tax obligations

  • Resolve disputes

  • Enforce our agreements

Children's Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to your information

  • Request correction of inaccurate information

  • Request deletion of eligible information

  • Opt out of certain marketing communications

  • Request information regarding how your data is used

To exercise any of these rights, please contact us using the information provided above.

North Carolina Residents

If you are a North Carolina resident and have questions regarding your personal information, we encourage you to contact us directly.

Although North Carolina currently does not have a comprehensive consumer privacy law comparable to those enacted in certain other states, Deutermann Farms is committed to protecting customer privacy and handling personal information responsibly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, legal requirements, or technology.

The "Last Updated" date at the top of this page will indicate when changes were made.

Contact

If you have questions regarding this Privacy Policy or how your information is handled, please contact us:

Deutermann Farms

640 E. Front Street, PO Box 365

Clayton, NC 27520

Email: deutermannfarms@gmail.com